Peter Abraham

90 Forest Glen Drive

Imperial, PA 15126

(724) 695-2882

 

Information Systems Management

Project Management • Software Implementation • Strategic Planning

 

Relevant Professional Experience

 

5/2001 – 11/2007        Streamline Health, Cincinnati, OH

                                    Senior Product Manager / Project Manager

 

I designed and implemented enterprise document management and workflow products. 

I was responsible for the evaluation of our client’s current business processes and for developing automated solutions to create greater efficiencies. I held the responsibility for maintaining the relationships with our strategic technology partners for products that are included within our solutions.  I was responsible for quality assurance of my products.

 

§         Project Management

o       Managed the product's development through all phases of our company's Product Life Cycle.

o       Collected and documented functionality requirements for scope documents.

o       Developed requirements specification documentation.

o       Created project plans in MS Project to ensure timely delivery of products.

o       Mapped process flow charts in MS Visio to understand current processes and discover ways to create efficiencies.

o       Provided training of new products.

 

§         Product Management and Marketing

o       Developed and lead a strategic business unit that creates enterprise document management and workflow solutions for the healthcare industry.

o       Initiated the development and marketing of new product offerings.

o       Developed pricing for products.

o       Worked with vendors, end-users, and the sales team to define new product requirements.

 

§         Quality Assurance

o       Responsible for evaluating the software quality of my products.

o       Conducted acceptance and alpha tests of our software products.

o       Utilized Mercury Quality Center software for testing and defect tracking.

o       Served as the lead contact with customers in beta testing phase.

 

§         Strategic Planning

o       Leveraged existing solutions by searching for new market opportunities.

o       Monitored regulatory and market trends to understand new opportunities and impending threats.

o       Conducted competitive analysis to ensure that my products meet or surpass our competitors’ offerings. 

 

§         Business Development

o       Aided in establishing strategic technology partnerships to develop enterprise-wide solutions.

o       Responsible for third party product vendor selection.

o       Worked with our technology partners to ensure successful implementations of our combined solutions.

 

§         Sales Support

o       Provided product demonstrations of current and future offerings for prospective clients.

o       Conducted new product training for the sales force and technical support.

o       Analyzed processes and recommend automated solutions and draft scope documents to be used in sales contracts.

o       Assisted in pre-sale discussions to educate the client on the proposed solutions.

 

 

4/2000 - 4/2001           DeskNet Inc., New York, NY

                                    Consultant/ Strategic Business Analyst

 

I implemented a proprietary software solution for clients serving the publishing and financial services industries.  I had the responsibility for analyzing and recommending strategic business initiatives for the organization.

 

§         Consulting

o       Implemented company's custom-designed solutions software in organizations such as Forbes and the American Management Association.

o       Analyzed current manual publishing processes and developed automated business solutions.

o       Developed cost and pricing analyses for client organizations.

o       Conducted end user training on newly implemented software.

 

§         Strategic Business Analysis

o       Analyzed, recommended, and implemented business development strategies.

o       Instituted project management best practices for process improvement within the project management staff.

 

Education

Master of Business Administration and Master of Health Administration

                                                                           University of Pittsburgh, Pittsburgh, PA

 

Bachelor of Science - Economics and Political Science

                                                                           St. Vincent College, Latrobe, PA